Frequently Asked Questions

Email is preferred.

You may also leave a voicemail, and we will return your call once we are back in the office.

You can reply directly to the text messages you receive from our system — those responses come through to our team.

You can request an appointment directly through our website. When submitting a request, you will create an account and select the date and time you prefer. This temporarily reserves the spot while our staff reviews your request.

A $50 deposit is required when submitting your request. This deposit reserves your appointment and is applied toward your surgery cost.

Once our staff reviews your request:

• If we are able to accommodate your selected date and time, your appointment will be accepted, and you will receive a text message confirmation.
• If we are unable to accommodate the requested time, you will receive a text letting you know the time is unavailable, along with an alternate date and time we can offer.

We offer TNR services for community and feral cats. All feral cats must arrive in covered traps and be transported by the trapper. For the safety and identification of community cats, all ferals will receive an ear tip and must be vaccinated for rabies at the time of surgery.

We do not accept walk‑ins.

We do not provide emergency veterinary care.

We are not a full‑service general practice.

We are an appointment‑based spay/neuter facility